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EUROPEAN ESCAPES RENTAL TERMS
& CONDITIONS: ALL BOOKINGS WITH
EUROPEAN ESCAPES ARE SUBJECT TO THE FOLLOWING CONDITIONS:
Initialing and submitting of reservation/booking form and payment of
rental deposit to European Escapes indicates acknowledgement and
acceptance.
RESERVATION/BOOKING REQUEST &
PAYMENT: Upon client's request for
booking, European Escapes will advise client of full charges due and
amount of deposit needed to hold/option a property. Upon receipt of
payment and acceptance by European Escapes, client will be notified of
reservation confirmation. Depending on the specific rental property,
the balance will be due a minimum of 2 months prior to rental
commencement. Final documentation and information will be provided
following receipt of full/final payment on client's invoice and will go
out to client a minimum of 2 to 3 weeks prior to rental commencement.
ARRIVAL/DEPARTURE :
Rentals will typically commence after 4 p.m. on rental arrival date and
conclude before 9 or 10 a.m. on scheduled rental departure date.
OCCUPANCY: Number of persons occupying
property shall not exceed the number stated in booking form. Rental may
be subject to cancellation and penalties if number exceeds confirmed
occupants listed on booking form. No refunds will be made if the number
of occupants violates the rental agreement.
PROPERTY/PRICING: In the event of unforeseen
circumstances over which European Escapes has no control, European
Escapes reserves the right to offer a substitute accommodation of
similar category. When extenuating circumstances dictate, rental prices
and conditions may be subject to change. European Escapes will notify
client of said changes within 48 hours of disclosure.
CHANGES/LATE BOOKINGS:
For any alteration to a booking, on the condition that the accommodation
and rental dates do not change, a charge of $ 90. may be levied.
SECURITY/REFUNDABLE DEPOSITS:
Properties require refundable deposits to cover certain expenses, i.e.,
possible damages, telephone charges, utilities, linen, cleaning,
maintenance, etc. Client will be notified at time of booking what
additional charges/deposits are required. Said deposits will typically
be paid upon arrival in cash in the local country currency .
CANCELLATION: Once a
deposit has been rendered and a European Escapes confirmation/invoice
has been issued to client, any cancellation must reach European Escapes
in writing. Cancellation penalties are as follows: Cancellation
more than 8 weeks prior to start date: 35 % of total rental price,
Cancellation from 8 weeks to 6 weeks prior to start date: 50 % of total
rental price, Cancellation less than 6 weeks prior to start date: no
refunds. Please note that in most cases if a property is
substituted with another or if rental period is revised that
cancellation fees apply. IN ORDER TO MOST FULLY PROTECT CLIENTS,
EUROPEAN ESCAPES STRONGLY RECOMMENDS THAT CLIENTS TAKE OUT SOME FORM OF
CANCELLATION INSURANCE.
CLAIMS:
Any valid claims/complaints must be made within first 48 hours of the
rental period. Client must first deal with local supplier/agent/designee
as shown on Voucher. If they are unable to amend any justifiable issue,
European Escapes must be contacted within the first 48 hours of rental
period. European Escapes is not liable for any claims made after
conclusion of rental period. Clients who abandon a property without
notifying European Escapes in advance lose all rights to any eventual
refund or rebate.
RESPONSIBILITY: European
Escapes makes every effort to ensure that properties fit client
specifications and are safe for occupancy, however no warranty or
guarantee of safety is made by European Escapes. Renters are advised to
use appropriate caution/discretion when traveling/residing in a new
area, and clients are required to leave the premises in reasonable
clean/in good order. In no event shall European Escapes or its agents be
liable for consequential damages resulting from any incurred loss,
injury, damages, theft, expenses due to delays, schedule changes,
sickness, acts of nature, strikes, war, theft or other external
circumstances beyond its control. Any and all description, information,
and literature supplied by European Escapes or its agents/suppliers is
done so in good faith and European Escapes assumes no liability for any
errors or inaccuracies in literature or property descriptions.
European Escapes makes every effort
to ensure that it deals only with the most reputable property owners and
suppliers, and to ensure that rental properties are properly maintained,
clean, and functional. While European Escapes takes on only the role of
intermediary between its overseas suppliers/agents and its
clients/accounts and is not liable or under any further responsibility,
our goal is to ensure that each client has an enjoyable and fulfilling
trip. Clients are also encouraged to bear in mind that there are
inherent differences in country's standards and amenities and it is
these differences that often comprise the essence of venturing abroad.
Privacy Policy:
All information is kept in-house and strictly confidential.
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